Harmony Global Inc - Trust Center
Compliance and Security Portal for Harmony Global Inc.
Harmony Security & Compliance Portal
Harmony is a conversation intelligence platform that helps organizations derive actionable insights from both customer interactions and internal team communications. By leveraging advanced AI and machine learning within a contextually aware workspace, we transform conversations into strategic intelligence for better decision-making across customer service, talent acquisition, and team collaboration.
Framework overview
An overview of Harmony Global Inc's compliance status across common frameworks like SOC 2, ISO 27001, ISO 9001, and GDPR.
ISO 27001
In progress
26Policies
An up to date list of policies published internally by Harmony Global Inc.
Change & Release Management
Policy Management & Exception Handling
Remote Access & BYOD
Background Screening & On/Off-boarding
Secure Software Development Lifecycle
Access Control & Least Privilege
Backup, Business Continuity & Disaster Recovery
Code of Business Conduct
Secure Configuration & Hardening
Information Sharing & Transfer
Compliance & Regulatory Monitoring
Physical Security & Environmental
Retention & Secure Disposal
Information Security & Privacy Governance
Sanctions & Disciplinary
41Controls
An up to date list of controls published internally by Harmony Global Inc.
Planning
Separation of Environments
2FA
Secure Storage
Encryption at Rest
Utility Monitoring
Secure Secrets
Employee Verification
Code Changes
Role-based Access Controls
Monitoring & Alerting
Incident Response Tabletop Exercise
Production Firewall & No-Public-Access Controls
Visitor Control
Statement of Applicability
8Subprocessors & Vendors
Third-party vendors and subprocessors used by Harmony Global Inc.
1Additional Resources
Download additional resources shared by Harmony Global Inc.
Harmony Data Subprocessor List (public).pdf